Terms of Service The following Terms of Service pertain to the process of ordering, payment, and delivery of family tree charts offered by Family Origin Stories: Ordering and Processing
When you order one of our family charts, you are entitled to two proof revisions, allowing for text and photograph adjustments. Any extra revisions will incur a fee of $35 per revision. For significant custom alterations to the standard family tree chart layout, customers should make prior arrangements by contacting Family Origin Stories at 410-598-0572.
Family Origin Stories does not fact-check the research submitted for creating a family tree chart, and any errors in the customer's research are not the responsibility of Family Origin Stories.
Customers should understand that once they approve a proof of their family tree chart, no further changes can be made once the order enters the printing and shipping phases.
• Customers should be aware that once a family tree chart is designed, only a partial refund of printing and shipping expenses is possible. User-Provided Materials Materials submitted by customers, including but not limited to pictures, images, graphics and data, are subject to these terms and conditions: • The client grants Family Origin Stories the right to use and reproduce the materials they provide for the purpose of creating a family tree chart. • Customers warrant that they have obtained proper permissions from copyright holders and secured signed copyright releases for all copyrighted, registered, or trademarked images provided to Family Origin Stories. • Family Origin Stories retains the right to restrict or limit the use of any materials it deems inappropriate or offensive.
Customers agree to indemnify and absolve Family Origin Stories and its representatives from any claims, liabilities, legal actions, damages, losses, and expenses (including attorney fees) that may result directly or indirectly from any breach of these Terms of Service.